Revolutionize Your Customer Service with Integrated Telephony

Plug To Connect brings GoTo Connect telephony directly into your favorite tools. Automatically identify contacts, record calls with ease, and centralize all communication in one place.

phone

Powerful Features

Everything you need to transform your phone support

phone

Integrated Softphone

GoTo Connect softphone integrated directly into your favorite tool. Make and receive calls without leaving your work environment.

people

Automatic Contact Recognition

Automatically identifies contacts via phone number across your integrated tools.

description

Call Records

Create call records in your tools with agent notes, AI summary*, conversation topics via AI*, call transcription via AI*, and attach the recording to the record*.

* Depends on your GoTo Connect plan

Integrations

Connect with the tools you already know and love

Freshdesk

Available

Ticketing and customer support system

Intercom

Available

Customer communication platform

Monday.com

Coming Soon

Project management platform

Why choose Plug To Connect?

  • check_circle Increase support team productivity
  • check_circle Reduce ticket resolution time
  • check_circle Improve customer experience
  • check_circle Centralize all communications
  • check_circle Automate call documentation
business

Ready to revolutionize your customer service?

Start and see how Plug To Connect can revolutionize your company's communication.